Privacy Policy

Our website may contain links to third-party websites or services. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their policies before providing personal information.

We collect two types of information:

1. Voluntarily Provided Information

Information you knowingly provide, including when you:

• Fill out forms
• Schedule appointments
• Contact us
• Subscribe to communications

This may include:

• Name
• Email address
• Phone number

2. Automatically Collected Information

Information collected automatically when you interact with our website.

When you visit our website, our servers may log:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages

This data helps us improve performance and user experience.

We may collect data about your device, including:

• Device type
• Operating system
• General location data

By providing your mobile number to Relevate Ketafusion, you consent to receive SMS communications.

Types of Messages

Appointment reminders, scheduling updates, care-related notifications, and occasional promotions.

Message Frequency

Varies based on your interaction with our clinic.

Opt-In Consent

You may opt in through website forms, in-person requests, or other explicit consent methods.

Opt-Out Instructions

Reply STOP at any time to unsubscribe.

Help Instructions

Reply HELP or visit: https://relevateketafusion.com/

No Sharing of Mobile Information

Mobile information will not be shared with third parties or affiliates for marketing purposes. It may only be used by trusted service providers to support operations such as messaging delivery.

We use cookies and similar technologies to:

• Ensure website functionality
• Analyze traffic and behavior
• Improve user experience
• Support marketing efforts

You can manage cookie preferences through your browser settings.

We only collect and use personal information when necessary to:

• Provide our services
• Communicate with you
• Improve website functionality
• Deliver relevant marketing (if consent is given)

We may use your information to:

• Provide and improve services
• Personalize your experience
• Communicate with you
• Send marketing and promotional materials (with consent)

We may combine your data with insights from trusted sources to enhance your experience.

We take reasonable steps to protect your information from:

• Loss or theft
• Unauthorized access
• Disclosure or misuse

However, no system is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary for:

• Providing services
• Legal or regulatory compliance
• Recordkeeping

When no longer needed, data is deleted or anonymized.

We may share your information with:

• Employees and contractors
• Service providers (e.g., CRM and analytics platforms)
• Business partners
• Legal or regulatory authorities when required

Third-Party Tools We Use

• Google Analytics
• GoHighLevel (CRM and communications platform)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent for marketing
• Request deletion where applicable
• File a complaint if you believe your rights are violated

We will not discriminate against you for exercising your rights.

If Relevate Ketafusion is acquired or undergoes a business transition, your information may be transferred as part of that process.

This policy applies only to Relevate Ketafusion and does not cover third-party websites or services.

We may update this Privacy Policy periodically. Updates will be posted on this page, and continued use of the site constitutes acceptance of those changes.